We are a globally distributed team of technology enthusiasts, just practicing our craft.
Software Development & AI Services
System Integration & API Development
Let’s Integrate Your Application or Platform
We design and build secure system integrations and API development that connect your website, apps, and back‑office systems into one reliable workflow. From REST APIs and middleware to ERP, CRM and data synchronization, we deliver scalable, documented integrations with strong authentication, monitoring, and error handling. The result is faster operations, cleaner data, and automation‑ready architecture that supports analytics, personalization, and long‑term growth.
What We Build
System Integrations
Reliable integrations that connect websites, applications, and back‑office platforms. Designed for security, observability, and long‑term maintainability.
REST & GraphQL APIs
Well‑documented APIs that power web, mobile, and third‑party integrations. Built for performance, versioning, and secure authentication.
Middleware & Integration Layers
Integration services that normalize data and orchestrate workflows between systems. Reduces coupling while improving resilience and scalability.
ERP/CRM & Line‑of‑Business Connectors
Integrations for platforms like ERP, CRM, inventory, payments, and support tools. Keeps customer, order, and operational data consistent across systems.
Data Sync & Event-Driven Automation
Real‑time or scheduled synchronization with queues and event pipelines. Improves data quality, reduces manual work, and enables automation.
Legacy Integration & Modernization
Modernize legacy interfaces into secure APIs and integration services. Preserve business logic while improving reliability, security, and governance.
Azure App Service & Azure Functions Apps
Deploy and run API and integration workloads on Azure App Service, Azure Functions, or Azure Container Apps with secure networking, managed scaling, and CI/CD pipelines. Supports private endpoints, secrets management, and production-grade monitoring.
Website and Web Application Capabilities
Our system integration and API development services are built for the realities of enterprise software: secure data exchange, reliable automation, and platform connectivity at scale. We deliver production-grade REST and GraphQL APIs, integration middleware, and event-driven workflows with strong authentication, monitoring, and documentation—so your integrations are resilient, maintainable, and aligned with business outcomes.
Considerations
Successful integrations and APIs require careful planning across architecture, security, data modeling, and operations. Here are a few topics to consider:
Business objectives, integration scope, stakeholders, success metrics
System inventory, integration patterns, dependencies, migration strategy
API design: resources, contracts, versioning, pagination, error models
Support & handoff: admin training, operational playbooks, ownership model
Technologies & Platforms
We build on leading platforms including WordPress, Sitecore, and Shopify, and deploy to cloud environments like Microsoft Azure and AWS. Our team also implements and integrates a wide range of CMS, commerce, and web application frameworks to match your requirements—prioritizing security, scalability, performance, and SEO‑ready architecture.
Our Process
We deliver system integrations and API development through a disciplined, collaborative process that keeps architecture, security, and delivery aligned. From discovery and integration strategy to API design, implementation, and production rollout, we focus on reliability, observability, and compliance—so your integrations ship with confidence, operate predictably, and scale with your business.
Analyze & Discover
Let’s understand what we’re building and build an integration strategy.
Do you have additional questions about building an integration or an API with us?
What types of integrations or APIs do you build?
We build system integrations and APIs across modern and legacy stacks, depending on what your organization runs today. That includes REST and GraphQL APIs, middleware, and event-driven integrations for platforms like Azure (Azure Functions, Azure App Service, Azure Container Apps), Microsoft 365 and Dynamics, plus common ERP/CRM, eCommerce, and analytics tools. On the implementation side, we frequently integrate systems built on .NET, Node.js, and PHP, and work with SQL databases, message queues, webhooks, and identity providers (SSO/OIDC/OAuth) to deliver secure, scalable integrations.
Do you build on Java platforms or native Windows applications?
Not usually. If your integration work depends on a Java stack or Windows client software, we can still collaborate by defining the integration architecture, API contracts, security model, and data mappings, and then work alongside your internal team or a specialized partner to implement the Java or Windows components.
Do you build native phone apps?
Not typically. Our core focus is web platforms, system integration, cloud and SaaS APIs and API development rather than native iOS or Android app development. If a mobile app is part of your solution, we can still support it by designing and building the backend APIs, authentication (SSO/OAuth), data integrations, and hosting on Azure (Azure App Service or Azure Container Apps), and we can partner with a specialized mobile team for the native app build.
We have a legacy UNIX or Linux application written in Perl, Python or Bash that we despeately need to modernize, transform or update. Can you help us with Linux or UNIX development?
Yes. We can help modernize legacy UNIX and Linux applications—whether they’re written in Bash, Perl, or Python—by improving reliability, security, and long-term maintainability while keeping critical business logic intact. Depending on your goals, that can include refactoring scripts into well-structured services, building REST APIs around existing workflows, integrating with modern platforms, and adding proper logging, monitoring, scheduling, and access controls. We also support containerization and deployment on modern infrastructure (including Azure App Service, Azure Functions, and Azure Container Apps), so your UNIX/Linux workloads can run with repeatable builds, CI/CD, and production-grade operations.
Can you use AI as a part of an integration?
Definitely. Agentic AI works extremely well in system integration and API automation when it can “read” customer context from your platforms and “act” through approved workflows.
AI Ticket Triage + Smart Routing (Helpdesk/CRM Integration) An AI agent can classify inbound requests (email, chat, web form), extract key entities (account, order ID, product, error codes), and enrich the ticket by calling your APIs (CRM, ERP, identity). It can then apply routing rules to assign the case to the right team/queue, set priority, attach relevant past cases, and pre-fill structured fields in systems like ServiceNow, Zendesk, Dynamics 365, or Salesforce. This is high-impact customer service automation because it reduces time-to-triage, improves first-response accuracy, and keeps data clean for reporting and SLAs.
Secure Self-Service Actions (Knowledge Base + Backend API Workflows) An AI agent can walk customers through a guided troubleshooting flow using your approved knowledge base content, while executing “safe” backend actions via API: verify entitlements, reset credentials, regenerate invoices, update contact details, open/close RMAs, schedule callbacks, or create orders/returns. With proper authentication (SSO/OAuth/OIDC), RBAC, and audit logging, it becomes a compliant, API-driven support agent that resolves common issues end-to-end—without a human copying/pasting between systems.
Proactive Incident & Outage Handling (Monitoring + Customer Communications) When monitoring detects an incident (logs/metrics/alerts), an AI agent can correlate the impacted services to customers, create/update incident records, and send targeted status updates via email/SMS/in-app messaging. It can also answer “Am I affected?” by checking account/service context through APIs, then guide the customer to the right next step (workarounds, ETA, escalation). This integration pattern improves customer experience, reduces inbound ticket volume during incidents, and supports measurable reliability and incident-response processes (SLOs, post-incident reporting, audit trails).
We need our backoffice apps modernized and secured, but we don’t have in‑house expertise to define requirements or manage vendors. Can you handle the works without too much of our involvement?
Yes. We can take end-to-end ownership of your back-office application modernization—requirements, architecture, security hardening, delivery, and vendor coordination—so your team only needs to provide timely access, approvals, and business input.
We start with a structured discovery to document current systems, integrations, data flows, and risk areas (security, compliance, uptime). From there, we define a clear modernization roadmap and deliver in controlled phases: stabilizing and securing what you have (authentication, access controls, secrets management, OWASP hardening), modernizing integrations and APIs, and improving reliability with monitoring, backups, and CI/CD. You’ll have a single project owner, transparent milestones, and regular updates—while we keep stakeholders accountable and ensure the work ships safely, on schedule, and aligned with measurable outcomes.
We appreciate that you have a thorough process but realistically, we don’t think our job is that complex and we do not need heaps of docs and designs. We need you to get right to work. Are you ok with that?
Yes—when the scope is truly straightforward, we can move fast and keep documentation lightweight. We’ll still do a short upfront alignment to confirm requirements, success criteria, and key risks (security, data, integrations), then proceed directly into implementation with an agile delivery cadence.
That said, we won’t skip the essentials that protect your timeline and budget: clear acceptance criteria, basic architecture and API notes where needed, and minimal operational runbooks so the solution can be supported after launch. If we discover hidden complexity (legacy constraints, compliance requirements, fragile integrations, or production risk), we’ll flag it early and propose the smallest set of documentation and design needed to keep the work safe, secure, and predictable.
Calgary, Edmonton & Alberta Focus
We deliver system integration & api development solutions for organizations in Calgary, Edmonton, and across Alberta, focused on enterprise website development, ecommerce, ERP integration, and Agentic AI-enabled digital transformation.
