We are a globally distributed team of technology enthusiasts, just practicing our craft.
Software Development & AI Services
ERP & Line-of-Business Systems
Let’s Integrate Your ERP or Line-of-Business System
We build secure integrations that connect your ERP to your website, customer portals, eCommerce, CRM, and internal applications so data moves reliably across the business. From real-time APIs and middleware to batch synchronization, event-driven workflows, and data mapping, we deliver documented ERP integration development with strong authentication, auditability, monitoring, and resilient error handling.
For smaller organizations that need a specialized system, we can also design and build a complete custom ERP (line-of-business platform) covering core modules like customer and vendor management, inventory and procurement, order management and fulfillment, pricing, invoicing and billing, payments, time tracking, accounting system integration, and financial reporting, project costing, workflows and approvals, role-based access control, audit logs, dashboards and analytics, and integrations with shipping, tax, identity/SSO, and banking. The outcome is accurate, timely operational data, fewer manual steps, and an automation-ready architecture that supports personalization, compliance, and scalable growth.
What We Build
ERP Integrations & Implementation
Enterprise-grade ERP integration services that connect your ERP to websites, customer portals, eCommerce, CRM, and line-of-business systems. Built for security, reliability, and long-term support.
ERP APIs & Integration Services
Secure, well-documented REST APIs and integration services that expose ERP data and workflows to internal apps and external partners. Designed for performance, versioning, and robust authentication.
ERP Middleware & Orchestration
Middleware layers that transform data, enforce validation, and orchestrate cross-system processes (order-to-cash, procure-to-pay, quote-to-order). Reduces tight coupling and improves resilience.
ERP + CRM + Commerce Connectors
Integrations across ERP, CRM, inventory/WMS, payments, shipping, tax, and support platforms to keep customer, product, pricing, and order data consistent end-to-end.
Data Sync, EDI, and Event-Driven Automation
Real-time and scheduled synchronization using queues, event pipelines, and EDI where needed. Improves data quality, reduces manual entry, and enables automation at scale.
Legacy ERP Modernization
Modernize legacy ERP interfaces into secure APIs and integration services while preserving critical business logic. Improves governance, observability, and operational reliability.
Azure ERP Integration Hosting (App Service + Container Apps)
Deploy ERP integration workloads on Azure App Service or Azure Container Apps with secure networking, managed scaling, private endpoints, secrets management, and CI/CD. Production-grade monitoring and alerting included.
Agentic AI Integrations
Agentic AI integrations that connect your ERP, CRM, and support systems to automate customer-service workflows—intelligent routing, self-serve status updates, guided intake, and back-office actions via secure APIs. Built with guardrails, audit logs, and approvals so automation is safe, measurable, and compliant.
ERP & Line-of-Business Solution Capabilities
Our ERP integration and ERP development services are built for enterprise operations—secure data exchange, reliable automation, and end-to-end platform connectivity. We deliver production-grade ERP APIs, middleware and orchestration layers, and event-driven synchronization with strong authentication, monitoring, and documentation—so your ERP integrations are resilient, maintainable, and aligned with measurable business outcomes.
Considerations
Successful ERP integrations and API development require careful planning across architecture, security, data modeling, and operations. Here are a few ERP-focused topics to consider:
Business objectives, ERP scope, stakeholders, success metrics
Support & handoff: admin training, operational playbooks, ownership model
Technologies & Platforms
We are largely technology-agnostic. In most engagements, our first goal is not to custom-build everything—it is to find the best-fit COTS (commercial off‑the‑shelf) or industry-specific platform for your business, configure it properly, and then integrate it with the systems you already rely on.
That approach usually delivers faster time-to-value, lower long-term maintenance, and a clearer support model. We focus on aligning the platform to your workflows (roles, approvals, reporting, data structures, security policies), and then building the right integration layer—APIs, middleware, and data synchronization—so information flows reliably across ERP, CRM, Website, eCommerce, support tools, identity/SSO, analytics, and finance.
Where the business truly requires custom capabilities, we’ll build targeted extensions or companion services around that COTS core—keeping your architecture modular so you are not locked into brittle point-to-point logic.
On hosting and deployment, we can support the model that fits your security, compliance, and operational constraints:
On-premises deployments inside your own network
Private co-location environments
Managed cloud environments (including private networking, secure connectivity, and modern CI/CD)
In each case, we design for secure access, auditability, observability, and operational resilience—so the solution remains supportable and scalable as your organization grows.
Our Process
We deliver ERP integrations through a disciplined, collaborative process that keeps architecture, security, and delivery aligned. From discovery and ERP integration strategy to data mapping, API design, implementation, and production rollout, we focus on reliability, observability, and compliance—so your ERP integrations ship with confidence, run predictably, and scale with your operations.
Analyze & Discover
Let’s understand what we’re building and build an integration strategy.
Do you have additional questions about building or modernizing your existing ERP or Line-of-Business application?
Which ERP or line-of-business platforms do you implement, and how do you choose the right one for our industry?
We’re technology-agnostic and implement ERP and line-of-business (LOB) platforms based on best fit—not a single vendor preference. We start with a short discovery to understand your industry workflows, reporting needs, compliance constraints, integration requirements, and growth plans, then run a fit-gap assessment against COTS options and vertical solutions.
Our recommendation is driven by total cost of ownership (licensing + implementation + support), extensibility, data model maturity, integration capabilities (APIs/EDI/events), security features, and vendor viability—so the platform matches how your business actually operates.
Do you recommend COTS vs a custom ERP build, and what criteria drive that decision?
In most cases, we recommend a COTS ERP or industry-specific platform because it reduces risk, accelerates delivery, and provides a clearer support model. We focus on configuration, workflow alignment, and ERP integration development so you get a production-ready solution without reinventing standard accounting, inventory, procurement, and order management features.
Custom ERP development makes sense when your processes are truly specialized, your competitive advantage depends on unique workflows, or existing products cannot meet requirements without excessive customization. We’ll help you decide using a pragmatic build-vs-buy analysis and a phased roadmap that keeps scope controlled.
How long does an ERP implementation typically take, and what are the major phases and milestones?
ERP implementation timelines vary by scope, data quality, integrations, and the number of modules, but many projects land in the 8–24 week range for smaller deployments and 3–9 months for broader, multi-system rollouts. The biggest timeline drivers are integrations, data migration, and change management—not just configuration.
Typical phases include discovery and solution blueprint, configuration and workflow setup, ERP integration and API development, data migration and reconciliation, user acceptance testing (UAT), training, cutover planning, go-live, and post-launch hypercare.
What will you need from our team (SMEs, data owners, IT/security), and how much time should we plan to commit?
Successful ERP projects require a clear business owner (product sponsor), process SMEs, a data owner, and an IT/security contact. We’ll guide requirements and decisions, but your team provides operational knowledge, validates workflows, and signs off on data and reporting accuracy.
Time commitment depends on scope, but plan for weekly checkpoints, focused working sessions during discovery and UAT, and dedicated time for data cleanup and training. We keep meetings efficient and use structured decision logs to avoid churn.
How do you handle data migration (customers, products, pricing, inventory, historical orders) and ensure data quality?
We treat ERP data migration as an engineering and governance initiative, not a one-time export/import. We define mapping rules (source-to-target), normalize and validate data, and run repeatable migration pipelines so testing mirrors the final cutover process.
Quality is ensured through automated validation, reconciliation reports, and controlled “mock runs” before go-live. For high-risk datasets (pricing, inventory, open orders), we often run parallel checks to confirm the ERP matches operational reality.
Can you integrate the ERP with our existing systems (CRM, eCommerce, payments, shipping, tax, identity/SSO, analytics)?
Yes—ERP integration is a core part of most implementations. We build secure integrations to connect ERP with CRM, eCommerce, WMS/inventory systems, payment gateways, shipping and tax services, identity/SSO, and analytics platforms so data stays consistent end-to-end.
Depending on the systems, we use REST APIs, webhooks, event queues, scheduled synchronization, and EDI where required. The goal is reliable automation with clean data flow across customer, product, order, and financial processes.
What does your integration approach look like (APIs, middleware, event-driven sync), and how do you prevent data from getting out of sync?
We design integration architecture around clear system ownership (system of record), canonical data models, and explicit contracts (OpenAPI/Swagger). Integrations are built with idempotency, retries, deduplication, and robust error handling so transient failures don’t create duplicate orders or broken inventory counts.
For scale and reliability, we often use middleware and event-driven workflows (queues/topics) to decouple systems and improve resilience. Monitoring and alerting are built in so issues are detected early and resolved before business users feel the impact.
How do you manage security (RBAC, MFA/SSO, secrets, audit logs) and compliance requirements (privacy, residency, industry rules)?
Security is built into the ERP implementation and integration layer from day one: least-privilege role-based access control (RBAC), SSO/MFA where applicable, strong authentication for APIs (OAuth2/OIDC, JWT), encryption in transit, and secure secrets management with rotation policies.
For compliance, we align to your privacy and regulatory requirements (data residency, audit trails, retention policies, industry-specific controls). We also design for traceability—so sensitive actions and data changes can be audited and reported.
Will the solution support approvals, workflows, and role-based permissions across departments?
Yes. ERP and LOB implementations typically require approvals and workflows across finance, operations, sales, and procurement. We configure workflows (quotes, purchase approvals, invoice approvals, credit holds, inventory movements) and enforce permissions with RBAC to ensure the right controls exist at each step.
Where the platform needs extensions, we build workflow services and integration hooks so approvals and status changes propagate correctly across connected systems—without manual re-entry.
How do you test the implementation (UAT, performance, reconciliation), and what does “go-live readiness” look like?
We combine functional testing, integration testing, and data reconciliation with structured UAT so business users validate real scenarios (order-to-cash, procure-to-pay, returns, adjustments, month-end close). For integrations, we add contract tests and failure-mode testing to ensure reliability under bad inputs and downstream outages.
Go-live readiness includes a completed cutover plan, validated migrations, sign-off on critical workflows and reports, monitored integrations, documented rollback steps, and a hypercare plan with clear escalation paths.
Can we go live with minimal downtime, and do you support phased rollouts by module or business unit?
Yes. Many ERP projects succeed with phased rollouts by module (e.g., finance first, then inventory, then purchasing) or by business unit/location. This reduces operational risk and shortens time-to-value while keeping the scope manageable.
For downtime-sensitive operations, we plan cutovers around business cycles and use staged data loads, parallel runs, and controlled switchover windows. The strategy is designed around your operational constraints and risk tolerance.
What training, documentation, and change management do you provide for administrators and end users?
We provide role-based training for admins, power users, and day-to-day operators, along with practical documentation: onboarding guides, runbooks, “how-to” workflows, and troubleshooting checklists. Training is aligned to your real processes, not generic vendor demos.
For change management, we help define ownership, support paths, and rollout communications so users adopt the system confidently and the organization isn’t dependent on tribal knowledge.
What does ongoing support look like after launch (SLA, monitoring, incident response, enhancements)?
Post-launch, we can provide ongoing application support and managed services for ERP integrations: monitoring, alerting, incident response, patch planning, and continuous improvement. We’ll also help with backlog management for enhancements and new integrations as the business evolves.
Support models can be lightweight (ad-hoc) or structured (SLA/SLO-driven), depending on your operational needs and internal capacity.
Where can the system run—on-prem, co-loc, or managed cloud—and what are the tradeoffs?
We can implement ERP and integration workloads on-premises, in private co-location, or in a managed cloud environment. The right choice depends on compliance, latency to internal systems, existing infrastructure investments, and operational maturity.
In cloud deployments, we often use platforms like Azure App Service or Azure Container Apps to support secure networking, private endpoints, managed scaling, CI/CD, and production-grade monitoring. On-prem/co-loc can be a fit when data residency or network constraints require it, but it typically increases operational overhead.
Calgary, Edmonton & Alberta Focus
We deliver ERP & line-of-business systems solutions for organizations in Calgary, Edmonton, and across Alberta, focused on enterprise website development, ecommerce, and Agentic AI-enabled digital transformation.
